Frequently Asked Questions
Everything you need to know about Keep Thinking, startup validation, and our platform.
General
What is Keep Thinking?
Keep Thinking is a startup validation platform that connects founders with expert jury members and community validators. We provide a composite Keep Thinking (KT) Score that helps startups demonstrate credibility and gather actionable feedback.
Who can use Keep Thinking?
Keep Thinking is open to: Founders looking to validate their startup and get expert feedback, Jury Members (industry experts) who want to review and mentor startups, Investors seeking vetted startups, and Community Members who want to discover and support innovative startups.
Is Keep Thinking free?
Yes! Creating an account and submitting your startup is completely free. We believe every founder deserves access to quality validation and feedback.
For Founders
How do I submit my startup?
Sign up for an account, complete your profile, click 'Submit Startup' in your dashboard, fill in your startup details (name, description, website, etc.), and submit for review. Our admin team will review and publish your startup within 24-48 hours.
What is the Keep Thinking (KT) Score?
The KT Score is an AI-powered validation metric (0-100) that evaluates your startup across 6 key criteria: Market Opportunity (25%), Traction (20%), Pitch Clarity (15%), Competitive Positioning (15%), Team Strength (15%), and Profile Quality (10%). The AI conducts real-time market research and provides detailed analysis with actionable recommendations.
How do I improve my KT Score?
Complete your startup profile with detailed information, add traction metrics (users, revenue, growth), ensure your team profiles are complete, clearly articulate your problem and solution, highlight your competitive advantages, and request a new AI evaluation after making improvements.
Can I edit my startup after submission?
Yes! You can edit your startup details anytime from your founder dashboard. Changes are reflected immediately.
How long does it take to get reviewed by jury members?
It varies! Active jury members typically review startups within 1-2 weeks. You can see how many jury members have viewed your startup in your dashboard analytics.
For Jury Members
How do I become a jury member?
Apply for jury status through your dashboard. You'll need to provide: Your professional background and expertise areas, LinkedIn profile or relevant credentials, and Why you want to be a jury member. Applications are reviewed within 3-5 business days.
What are the responsibilities of a jury member?
Review startups in your areas of expertise, provide constructive, detailed feedback (minimum 100 characters), score startups on 5 key criteria (Product-Market Fit, Team, Traction, Innovation, Scalability), and maintain professionalism and fairness in all reviews.
Do jury members get compensated?
Currently, jury members serve on a voluntary basis. However, you gain: Reputation points for quality reviews, Recognition as an industry expert, Early access to promising startups, and Networking opportunities with founders and investors.
Can I edit my reviews?
Yes! You can edit your reviews within 24 hours of submission. After that, reviews are locked to maintain integrity.
Scoring & Validation
How is the KT Score calculated?
The KT Score is generated by our AI which evaluates 6 criteria: Market Opportunity (25%), Traction (20%), Pitch Clarity (15%), Competitive Positioning (15%), Team Strength (15%), and Profile Quality (10%). Each criterion is scored 1-10 and weighted to produce the final 0-100 score. The AI also conducts real-time market research to validate claims.
Why is the scoring AI-powered?
AI-powered scoring provides consistent, objective evaluation 24/7. Our AI can conduct real-time market research, analyze competitors, and provide detailed insights that would take hours for a human reviewer. Each evaluation includes strengths, weaknesses, and actionable recommendations.
Can I request a new evaluation?
Yes! You can request a new AI evaluation anytime from your startup dashboard. This is useful after making significant improvements to your profile, achieving new milestones, or pivoting your strategy. Each evaluation version is saved so you can track progress over time.
What's a good KT Score?
KT Scores range from 0-100: 0-39: Needs significant work, 40-59: Fair (early stage), 60-79: Good (solid foundation), 80-100: Excellent (investor-ready). The score also includes a confidence level (High, Medium, Low) based on the completeness of your profile.
Community & Engagement
What are reputation points?
Reputation points measure your contribution to the Keep Thinking community. You earn reputation by: Submitting quality reviews (as jury), Active participation in discussions, Helpful upvotes and feedback, and Referring new members. Higher reputation gives your votes more weight.
How do I earn badges?
Badges are awarded automatically for achievements like: First Review, 10 Reviews, Top Contributor, Community Champion, and Early Supporter. Check your profile to see available badges and how to earn them.
Can I follow specific startups?
Yes! Add startups to your watchlist to: Get notified of updates, Track their progress, and See them in your personalized dashboard. Click the bookmark icon on any startup to add it to your watchlist.
Privacy & Security
Is my data secure?
Yes! We take security seriously: All data is encrypted in transit (HTTPS) and at rest, We never sell your personal information, You control your privacy settings, and We comply with GDPR and data protection regulations.
Can I make my startup private?
Published startups are public by default (that's the point!). However, you can: Control which team members are visible, Choose whether to show your email publicly, and Make reviews private (founders still see them).
How do I delete my account?
Go to Settings → Account → Delete Account. This will permanently remove: Your profile and account data, Your startup submissions (if any), and Your reviews and comments. This action cannot be undone!
Technical & Support
What browsers are supported?
Keep Thinking works best on modern browsers: Chrome/Edge (recommended), Firefox, Safari, and Brave. We recommend keeping your browser up to date for the best experience.
I found a bug. How do I report it?
We appreciate bug reports! Email us at hello@keep-thinking.com with: Description of the issue, Steps to reproduce, Screenshots (if applicable), and Your browser and device info. We'll investigate ASAP!
Do you have an API?
Not yet, but it's on our roadmap! If you're interested in API access for integration purposes, email us at hello@keep-thinking.com to discuss your use case.
How can I contact support?
Reach out via: Email: hello@keep-thinking.com, Twitter: @keepthinking, or In-app: Use the feedback button in your dashboard. We typically respond within 24-48 hours.
Still Have Questions?
Cannot Find What You Are Looking For?
We are here to help! Reach out and we will get back to you within 24-48 hours.
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